FAQ’s

What are graphic production services? What is advanced graphic design? Scroll down to find out!


What are graphic production services?

A graphic designer creates. A production artist executes.

Graphic production services are a type of graphic design service. We call our designers who specialize in this field production artists.

A graphic designer develops original design solutions and establishes creative direction, while a production artist takes these established creative elements and ensures any collateral developed is true to this creative direction.

What projects require graphic production services?

A production artist can build essentially anything you need, the key is that the original idea and creative elements have already been developed. Common production services include:

  • Print or digital brochures

  • Social media collateral

  • Internal documents

  • Business cards

  • Tradeshow collateral

  • And much more!

Essential graphic design versus advanced graphic design.

It all boils down to the complexity of the design request.

Advanced graphic design requires an extensive creative process to achieve a design solution.

What projects require advanced graphic design?

Design requests that involve developing new, complex creative elements or illustrations require advanced graphic design. Common projects requiring advanced graphic design services include:

  • Complex graphic creation

  • Logos

  • Illustrations

  • Advanced Infographics

  • Original poster art

  • Original typography

What are creative consultations?

A creative consultation takes advantage of our design expertise to help you successfully develop a creative strategy with effective, beautiful, consistent visual messaging. If you feel like you need a phone call, meeting, or guidance on what to create for your business – our creative consultation services are the answer.

What projects require creative consultations?

Whether you’re developing a creative strategy from scratch or redefining your current brand, things such as design trends, colour symbolism or typeface usage can all affect the perception of the message you’re trying to convey. Consulting with us is invaluable to your organization. Common projects requiring creative consultation services include:

  • Logo or brand development

  • Campaign development

  • Brand audits

What is logo & branding development?

This is developing a complete brand including a logo, complimentary creative and collateral, as well as brand guidelines outlining colours, fonts, creative elements and imagery. These services are generally for new organizations with no previous brand, or for current organizations looking to rebrand.

Extensive logo and branding development requires graphic design and creative consultation.


What does SDC do?

Sarvas Design Company is a graphic design firm. We work with a network of production artists and graphic designers to deliver creative services and consultation.

What can’t SDC do?

  • Programming/coding

  • Photoshop art or complex photo manipulation

  • Video or motion graphics

  • 3D / CAD

  • Very complex or fine art illustrations

  • HTML / CSS / UI / UX, mobile or app design

Are projects really unlimited?

Yes! No matter which package you invest in, there is no restriction to the amount of projects that can be completed within a years time.

How many projects at a time can I have active?

This depends on your purchased package. Each package option will clearly state how many projects can be active at any time.

What makes a project “active”?

An active project is a individual piece of collateral from request to final approval. For example, if you request a banner for a trade-show, once you submit your request that project becomes “active”. It remains active until final approval.

What if I require multiple pieces of collateral for the same event? (i.e. a trade-show requiring banners, pamphlets, posters, etc.)

If you have purchased either an Elite, Enterprise or Production Unlimited package then we’d simply tackle all the items at once!

If your purchased package is either a Production or Production Plus, then the projects will be completed one at a time for Production users, and three at a time for Production Plus users, in order of importance.

How fast is turnaround?

For production service requests please allow for a minimum 48 hours turnaround.

For graphic design, allow for a minimum 72 hours, depending on the complexity of the request.

For documents over five (5) pages in length please allow for a longer turnaround time.

While we can accept unlimited requests and revisions, our output volume depends on many factors, namely depending on the total request volume and complexity. We will do our best to work with you to accommodate any priority items and your timelines, but please don’t forget we are human and working in a time-intensive profession!

Hours of operation?

Like most professionals, we work a 9AM-5PM (MST) day, Monday to Friday. We adhere to the holiday calendar in Alberta, Canada.

What does it mean to have an established brand or established creative materials?

This means your organization already has a logo and other creative materials that have been previously built. These materials outline what colours, fonts, design styles or design elements our production artists will need to use.

If you do not have any of these things we can assist you with graphic design services that are included in our Enterprise or Elite Package. We can also provide graphic design at an hourly rate.

Why do packages have limited availability?

We want to ensure our clients receive the highest quality design, so to achieve this we limit the amount of packages we sell, depending on the package. We’re only human, so there is only so much we can take on!


Why do yearly?

Buying a year’s worth of visual communication services up front allows us to offer our services for a fantastic rate.

What if I am not happy with the service?

Not to worry, we offer a 20 day money back guarantee!

You may cancel your annual subscription renewal with SDC at any time. Upon cancellation, you will continue to have access to the SDC services through the end of your paid billing term. See our full Terms & Conditions here.